Your Questions, Answered
What should I do immediately after property damage occurs?
Your safety is the first priority. For fire damage, once the fire department declares the property safe, contact us. For water damage, if you can safely do so, turn off the water source. Then, call our 24/7 emergency line. We'll guide you through the next steps and dispatch a team immediately.
Do you work with insurance companies?
Yes, we have extensive experience working with all major insurance companies. We can help you navigate the claims process, providing detailed documentation and direct billing to make the experience as smooth as possible for you.
How long will the restoration process take?
The duration of the restoration process depends on the extent of the damage. After our initial assessment, we will provide you with a detailed timeline. Our goal is to work efficiently and effectively to get your property back to normal as quickly as possible.
Are your technicians certified?
Absolutely. All of our lead technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which is the industry's highest standard. This ensures that your property is in the hands of trained, knowledgeable, and experienced professionals.