Last Updated: 17 January 2026
At On Call Restoration, we value your privacy and will do everything we can to keep your information safe. You can get this policy when you visit our website or call us for restoration services. It tells you how we collect, use, and protect your information.
Information We Collect
We may collect personal information such as:
- - Your name
- - Phone number
- - Email address
- - Property address
- - Details related to your restoration service request
How We Use Your Information
- - Address your concerns or take care of your urgent needs.
- - Repair and inspection services should be set up.
- - To talk about your project with you
- - Help with insurance forms when needed
- - Improve our website and how we help people.
- - Your information is not rented, sold, or traded with anyone else.
Sharing of Information
We may share your information only when necessary, such as:
- - With insurance providers (with your consent)
- - With certified labs or service partners (e.g., asbestos testing)
- - When required by law
All shared information is handled confidentially.
Data Security
We do everything we can to make sure that no one who shouldn't see, use, or share your information can. No one else can see or use your information without your permission.
Your Rights
You can get in touch with us at any time to see your personal information, change it, or give us your permission again.
Get in Touch
We want you to know how we use your information and this Privacy Policy, so please get in touch with us: claims@oncallrestoration.ca